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Essential First Step!

The Essential First Step to identify nearby infrastructure explained by Dial Before Your Dig.

Who Is Dial Before You Dig?

Dial Before You Dig is a not for profit organisation that delivers a vital national community service designed to assist in preventing damage and disruption to the vast infrastructure networks which provide Australia with the essential services we use every day.

Protecting Australia’s infrastructure assets is crucial in keeping essential services such as electricity, gas, water and telecommunications flowing to the community.

Any work activity near these infrastructure assets has the potential to damage them, leading to service interruptions, delays to the project, costly repairs and in the worst-case scenario, injury or death.

Obtaining information about the work site from Dial Before You Dig members significantly minimises these risks by providing information about what lies beneath and around the worksite.

Safety is a fundamental aspect of any project and so Dial Before You Dig should always be the first point of contact and the essential first step.

How Does Dial Before You Dig Work?

Dial Before You Dig aims to educate and promote the importance of safe work practices by providing all persons working in and around infrastructure with free, quick and easy access to plans and information directly from the owners of the assets.

Lodging an enquiry is a free and simple process:

– Online via our website: www.1100.com.au;

– Mobile website or iPhone app;

– By phone on 1100 (toll free and during business hours).

Our unique service used by most of Australia’s major owners of above and underground infrastructure assets means that Dial Before You Dig offers a single point of contact to request information about the infrastructure at the planned worksite without the need to contact organisations individually.

Once an enquiry is lodged, details are then sent to all listed infrastructure owners with assets in the vicinity of the works.

The asset owners will then respond directly to the enquirer with information on the location of their infrastructure assets.

How Can We Help?

Dial Before You Dig can assist you with a number of educational resources that assist workers to protect Australia’s infrastructure assets.

You can also arrange for free onsite awareness or toolbox presentations on how to use the Dial Before You Dig service.

In addition, Dial Before You Dig can coordinate presentations from some of our utility asset owners on the interpretation of their plans provided in response to an enquiry.

To find out more about Dial Before You Dig visit our website and contact your local State Office.


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