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The Australian Small Business and Family Enterprise Ombudsman, Kate Carnell, talks about online sales, government procurement and protecting intellectual property online.

Online sales: “People are worried about Amazon (coming to Australia) but it can be a positive for small business.”

Government procurement: “If the Federal Government is paying a prime contractor in 30 days … everyone in the supply chain should be paid in 30 days as well.”

Intellectual property: “It can be stolen easily by unscrupulous international companies.”

Source: Small Business Ombudsman

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